In the era of digital transformation, ServiceNow stands at the forefront of automation, workflow optimization, and enterprise service management. For IT professionals and aspiring administrators, mastering ServiceNow scripting and configuration opens the door to exceptional career opportunities across industries. The Master in ServiceNow Certification by DevOpsSchool offers a comprehensive learning journey to help participants gain hands-on expertise in scripting, integration, and custom application development.
Why Learn ServiceNow?
ServiceNow has become the backbone of digital workflow management in modern enterprises. From IT Service Management (ITSM) to IT Operations Management (ITOM), it provides an integrated platform for automating business operations. Companies worldwide use ServiceNow to:
- Streamline IT and business processes through automation.
- Enhance productivity and service delivery.
- Integrate applications, services, and data on a unified platform.
With increasing enterprise adoption, certified ServiceNow developers, administrators, and implementers are in high demand, often commanding premium salaries and global recognition.
Course Overview: DevOpsSchool’s Master in ServiceNow
| Duration | Training Mode | Course Title |
|---|---|---|
| 12–15 Hours | Online (Instructor-Led) | Master in ServiceNow Developer Course |
The Master in ServiceNow program is structured to provide complete mastery over the platform—from basics to advanced scripting and application development. Whether you aim to be a ServiceNow Administrator, Developer, or Implementation Expert, this course ensures a strong foundation for real-world challenges.
What You Will Learn
1. ServiceNow Foundations & Architecture
- Overview of the ServiceNow ecosystem and core architecture
- Navigation across tables, forms, lists, and modules
- Administration essentials, roles, and user management
2. ITSM and ITOM Core Modules
- Incident Management and Change Workflow design
- Problem resolution and request management
- Service Catalog configuration and CMDB fundamentals
3. Scripting and Customization
- Client-side and server-side scripting (Business Rules, UI Policies, Script Includes)
- GlideSystem APIs and JavaScript use in ServiceNow
- Workflow design and customization using Flow Designer
4. Integration & Automation
- REST and SOAP API integrations
- MID Server configuration and data export processes
- Real-time alerts, performance analytics, and reporting
5. Project-Based Learning
- Implementation of end-to-end service workflows
- Building and deploying custom applications
- Hands-on scripting on a live ServiceNow instance
Why Choose DevOpsSchool?
DevOpsSchool has built a legacy as a premier global training institute, guiding over 10,000 learners through practical, project-driven certification programs. Every aspect of this training—curriculum, mentorship, and learning ecosystem—is designed to ensure professional success.
Key advantages of DevOpsSchool’s Master in ServiceNow program:
| Feature | DevOpsSchool | Other Providers |
|---|---|---|
| Expert Mentorship | Led by Rajesh Kumar, 20+ years of industry experience | Limited trainer experience |
| Real-time Labs | AWS-hosted hands-on exercises | Restricted local labs |
| Certification Recognition | DevOps Certified Professional (DCP) | Lesser-known certifications |
| Lifetime Access | LMS with presentations, notes, and recordings | Time-limited access |
| Post-training Support | Lifetime technical and career guidance | Short-term support |
This course is guided and mentored by Rajesh Kumar, a globally recognized DevOps and Cloud Transformation leader with over two decades of expertise in DevOps, AIOps, SRE, MLOps, and Cloud automation. Under his mentorship, learners gain an unmatched blend of technical knowledge and practical insight into enterprise-level implementations.
Real-World Implementation and Career Readiness
The learning approach at DevOpsSchool is project-centric, ensuring participants not only learn ServiceNow concepts but also apply them to real-world business use cases. Examples include:
- Automating a service desk workflow using ITSM modules.
- Building a custom ServiceNow application for HR or asset management.
- Integrating ServiceNow with third-party systems using REST API.
Participants also receive a complete interview preparation kit, 250+ real-time questions, and resume assistance for transitioning into high-demand roles.
Trainer Excellence
The training is designed and delivered by certified industry experts, each with 10–15 years of experience in IT, Agile, DevOps, and enterprise platform management. Trainers are selected after technical evaluations and demo sessions to ensure quality delivery.
Training is conducted via GoToMeeting sessions, ensuring live interaction, demos, and instant feedback. Learners enjoy lifetime LMS access, enabling them to revisit recorded lessons, documents, and guides for continuous learning.
Certification and Credibility
Upon course completion, participants receive the DevOps Certified Professional (DCP) certificate accredited by DevOpsCertification.co, recognized across industries. The certificate validates your ability to design, customize, and manage ServiceNow workflows effectively.
Key Benefits of Certification:
- Industry-level recognition and readiness for ServiceNow projects
- Global employment opportunities with premium pay scales
- Mastery of platform implementation aligned with ITIL and DevOps frameworks
Testimonials: Learner Experiences
Abhinav Gupta, Pune (5.0):
“The training was interactive and insightful. Rajesh’s guidance helped me understand real-life ServiceNow customization scenarios.”
Vinayakumar, Bangalore (5.0):
“Extremely well-organized sessions. The practical labs and project discussions were invaluable.”
Indrayani, India (5.0):
“Rajesh’s teaching clarity made even advanced topics simple to understand. Great mentoring experience!”
Get Started with DevOpsSchool
Join the next batch of Master in ServiceNow Certification and position yourself at the forefront of enterprise automation and workflow management.
Contact Details:
Email: contact@DevOpsSchool.com
India (Phone & WhatsApp): +91 7004215841
USA (Phone & WhatsApp): +1 (469) 756-6329